null

Guarantee

Our products have a 2 Year Parts and Labour Guarantee

The Reviber Fusion and Reviber Plus have a 5 Year Parts and Labour Guarantee

Revibers meet the highest quality standards and they are all CE & RoHS certified and marked. Our products are guaranteed to be free from defects in material and workmanship, covering both parts and labour from the date of purchase. 

The owner must show proof of purchase.

Conditions of Product Guarantee:

1. The product has been used according to our recommendations and all reasonable care has been taken.

2. Does not cover damage, malfunction or failure, resulting from misuse, neglect, abuse or use other than that for which it was designed.

3. No repairs, alterations or modifications have been attempted, other than by an authorised service agent, dealer or the company or with our
written permission.

Transportation for warranty services:

As this is a return-to-base warranty please note the following:

Should a product require a repair or service and has been delivered in the UK the following will apply:

Within 12 months – no collection or delivery costs incurred.
After 12 months – there is a £34 ‘round trip’ cost incurred to send a box, collect the machine and return the repaired machine.  Alternatively the customer can arrange to return the machine to us using a service such as DPD local:

https://www.dpdlocal-online.co.uk/services/parcel-collection

 

Should a product require a repair or service and has been delivered outside the UK then the following will apply:

Within 12 months – no collection or delivery costs incurred.
After 12 months – Customer must return the product to us at their expense.  We will repair, replace and deliver the machine back to the customer at no cost to them.


This guarantee is in addition to your statutory rights.